VPNGQ Setup Guide
Follow the steps below to go from account setup to a verified connection. If you already have a subscription, skip straight to client setup.
Create an account and save your login details
Open the “Free Trial” option below to go to the VPNGQ dashboard account creation page. VPNGQ does not require an email address; create an account with a username and password. Follow the prompts, check your username for typos, and use a password you don't use on other sites. This link is for account creation. Check the dashboard for current plan prices and the total for your order.
Once you've created your account, make sure you can access the dashboard. Your account and client serve different purposes: use the dashboard to view plans, get your subscription, manage orders, and submit support tickets; use the client to import servers and connect on your devices. Creating an account alone doesn't configure the client, so if no servers are available yet, don't create another account. Continue with the plan and subscription steps.
Since no email address is required, save your username and password in a password manager before continuing, and make sure you're saving the VPNGQ account details. Avoid saving your login on a shared computer. When you switch devices, sign in to the dashboard with the same account to manage your existing service; there's no need to create a separate account for each device.
Choose a plan and review your order
Go to Plans in the dashboard and choose a billing option that suits your habits. Monthly plans are suited to regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Browsing, remote work, and streaming use data differently, so choose based on your own usage rather than server coverage alone.
If your usage is less predictable, consider a data package: ¥158 for 300GB, ¥358 for 1000GB, or ¥658 for 3000GB. Data lasts until used and never expires. Monthly plan data resets each month on the day you sign up, not on the first of the calendar month. Compare the options on the pricing page, then return to the dashboard to choose a plan.
After choosing a plan, follow the dashboard prompts to review your order. Check the plan name, data allowance, billing option, and total due, then select Alipay, WeChat Pay, or USDT. If you leave the dashboard during payment, return to your orders or Account Overview afterward to check the result. If payment hasn't synced yet, verify the payment record and order status before submitting another order for the same purchase.
VPNGQ supports unlimited simultaneous connections and offers a 30-day refund guarantee. If you upgrade mid-plan, the price difference is converted into remaining days; check the dashboard for the final adjustment. Once your order is active, continue to the subscription step. If payment is complete but your account hasn't updated, submit a support ticket in the dashboard with your order details and a description of the issue. Never share your account password.
Get your subscription and prepare to import it
Open Account Overview in the dashboard. Check your plan status and remaining data, then find the subscription or subscription import section. The subscription link lets your client retrieve the server configurations available to your account. It isn't an installer or a regular web address. Don't paste it into a search engine or share the full link in public posts, online documents, or screenshots of support requests.
If the dashboard offers an import option for your installed client, use it if possible. Your browser may ask permission to open the client; check the app name before confirming. If no prompt appears, use the dashboard's copy subscription option, then choose “Import from link” or a similar option in the client. Both methods hand the subscription to the client, so you only need to use one.
For manual import, use the complete link copied from the dashboard. Avoid forwarding it through chat apps, which may add spaces or line breaks or remove characters. If you accidentally share the link publicly, check whether the dashboard lets you reset your subscription credentials. After a reset, you'll usually need to fetch and update the subscription on your devices. For credential management and compatibility help, see the full user guide. For now, continue with the basic connection steps.
Import the client configuration and grant permissions
In the dashboard's client section, choose your operating system and get the VPNGQ client. You can download the client for Windows, macOS, Android, and Linux without purchasing a plan, but an active plan is needed to access a subscription. The iOS download option is available when your plan is active and hasn't expired; follow the dashboard instructions. Get the client through the dashboard on every platform, and don't mix installers from other sources with this guide.
Windows: Import the configuration and connect
Choose the Windows client provided in the dashboard, install it, and open the app. This is a desktop client that can use subscription configurations, not a browser extension. Go to subscription or configuration management and look for an option such as Add Subscription or Import from Link. Paste the complete link you copied, give the configuration a recognizable name, then save and update it.
After the update, check that the configuration has a server list and set it as the active one. If you've only saved the link and no servers have loaded, update the subscription before trying to connect again. Before connecting, review the client's system proxy or network routing options and choose a mode that suits the apps you use, following the on-screen guidance. If you're unsure about routing rules, keep the default settings and use the verification steps below to check your target app.
macOS: Verify the source and grant network access
Choose the macOS client in the dashboard, follow the installation prompts to move it to Applications, and open it. Go to subscriptions or configurations, add a subscription from a link, save it, and refresh the server list. If the browser already opened the app when you started the import from the dashboard, check whether the configuration is present before trying again. This avoids duplicate entries and confusion about which one is in use.
macOS may ask for permission to add a network extension or VPN configuration the first time you connect. Verify that the request comes from the client you just installed, then approve it in the relevant system settings as prompted. If the permission dialog closes but the connection still fails, return to System Settings and check for any pending confirmation. Don't lower your Mac's overall security settings to troubleshoot. For a step-by-step walkthrough of the permission screens, see Installing the Mac app, granting permissions, and importing a subscription.
Android: Import the link and check background activity
Get the Android client from the dashboard, install it as prompted, then open the app and go to subscriptions or configurations. Use an option such as Add or Import from Link to paste the subscription, save it, and update. Make sure the servers appear, then select a configuration and server and connect. If Android asks to set up a VPN connection, verify the app and its purpose before granting permission, then return to the client to check the connection status.
If the client works in the foreground but disconnects when you lock the screen or switch apps, check your device's battery management and background activity settings for that app. Settings vary by device, so adjust only the relevant app rather than disabling battery optimization for everything. If another VPN app is already connected, disconnect it before using the VPNGQ client to reduce conflicts over network routing.
iOS: Get the app from the dashboard and add a configuration
Make sure your plan is active and hasn't expired, then choose iOS in the dashboard's client section and follow the provided link to get the app. Once installed, return to the dashboard and try importing again. If the app doesn't open automatically, copy your subscription, then go to subscription management or configuration settings in the client and import it from a link. Labels vary by version. Don't enter subscription details in the system's regular Wi-Fi settings.
Save the subscription and update the server list, then select the configuration you want to use. The first time you connect, iOS may ask to add a VPN configuration. Verify the app, confirm, and complete any authorization steps requested by the system. Return to the client and connect, then open the app you want to use. The VPN status indicator confirms that a connection is established; follow the next section to check whether your target app is actually using it.
Linux and other import options
VPNGQ also supports Linux. Get the Linux client from the dashboard and follow the setup instructions provided there. This guide doesn't cover command-line configuration, which can vary depending on permissions, network routing, and existing proxy settings. If you plan to use another compatible client, first check whether the dashboard provides a subscription format for it, then see the platform and advanced-use sections in the full user guide. Renaming a link won't make it compatible.
Connect and verify that it's working
Return to the client and make sure the active configuration is the subscription you just imported. Choose a server from the list and connect. If this is your first time, start with a location you commonly use, then compare other servers once the connection works. Server coverage doesn't guarantee that every website accepts every exit location. Your experience also depends on your local network, the service you're accessing, and the client's proxy mode, so don't judge performance by the server location alone.
First check that the client shows a connected status, then check your actual exit location. If you use an IP lookup page, compare the results before and after connecting, and make sure the lookup itself is routed through the proxy. With split tunneling, different websites may use different exit locations depending on your rules, so one page can't tell you how every app is routed. Finally, open the website or app you actually need and check that pages load, you can sign in, and it works as expected over time.
If websites work in your browser but a desktop app still fails, check whether the app follows the system proxy, needs a restart, or requires a different network routing mode in the client. Save any work in progress, then quit and reopen the app. Avoid changing the subscription, server, and proxy mode all at once; otherwise, even if the issue is fixed, you won't know what worked. For a more detailed troubleshooting process, see the guide to checking your exit IP, DNS, and per-app routing.
If no servers appear, update your subscription and check your plan status. If servers are listed but the connection fails, check your local network and system permissions, then try another server for comparison. If only one website fails, check the service's own error message and location requirements. To get help, submit a support ticket in the dashboard with your operating system, the client's error message, and the steps you've tried. Before sharing screenshots, hide your subscription link and sensitive account details.
Once you've verified the connection, check its status before use and keep an eye on your remaining data and plan validity. If the server list changes, update the subscription in your client; there's no need to create another account. For renewals, upgrades, subscription maintenance, or advanced routing, consult the relevant sections of the full user guide. Keep the configuration you've verified as a reliable starting point.